Privacy policy
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application refers to Bookr, the software program provided by the Company.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bookr Group, NIU, Business District One, Block 1, Ali Alsalem Street, Floor 2, Qiblah, Kuwait,.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Kuwait
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Application or the Website or both.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Bookr, accessible from https://bookr.co
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain
information automatically, including, but not limited to, the type of mobile device You use,
Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other
diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may
collect, with Your prior permission:
• Information regarding your location
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article. We use both Session and Persistent Cookies for the purposes set out below:
• Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies toprovide You with those services.
• Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities,
products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about ourService users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies
that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and
policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treatedsecurely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us on info@bookr.co to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannotguarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under
the age of 13 without verification of parental consent, We take steps to remove that
information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or
practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
• By email: info@bookr.co
Terms & Conditions
Please read the following general Terms and Conditions (“Terms and Conditions”) carefully as the provisions contained herein shall govern your access and use of our online platform hereinafter referred to as Bookr. This online platform is owned by Bookr Group. Bookr is an online application hereinafter referred to as “Application”. The Application is an online platform that provides the best Salon services at your doorstep. Through the Application you can check the kind of services available, price list, various offers and sample work of Salon staff. The Application facilitates bookings for the services, maintenance of record of reward points gained after each bookings/ appointments and provides reminders for the bookings. The user also has the option to avail free services with the reward points gained after each booking. By downloading or otherwise accessing the Application you hereby agree to be bound by the following general Terms and Conditions. There may be additional features on the platform and those special features may have its own Terms and Conditions and those additional Terms and Conditions would also apply in context of use of Application along with these Terms and Conditions.
GENERAL:
The Application is owned and operated by Bookr Group and/or its associates, related parties, successors and assigns (collectively hereinafter referred to as "Provider", “us”, “we” or “our”.
The Terms and Conditions set below apply to:
-any persons accessing and downloading the Application ("Visitor"); and
-any persons supplying in any way the following information for registration and for providing their opinions:
1. Name: First name and last name
2. Contact no/ Telephone no:
3. Email address:
4. Address: in case of home service
-As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate, not misleading and relates to you.
-If for any reason you suspect that your username & password has been disclosed to or obtained by another party you should contact us immediately. Please note that wenever contact users requesting them to confirm their username & password or other details.The User’s personal information would not be shared with the third parties.
-Users are collectively referred to as "Users", "You" or "Your" in this Terms and Conditions.
By becoming a User, You hereby acknowledge and agree to be bound by the Terms and Conditions.
We may suspend or stop providing the Services if You do not comply with our Terms and Conditions.
Using our Application as well as various services provided by us through our Application does not grant You any Intellectual property rights in Application and Services except Your personal data or information uploaded on our Application.
ELIGIBILITY FOR REGISTRATION AND ACCOUNT SAFETY:
In consideration of You are becoming a User, You represent and warrant that:
-You are 18 years of age or older;
-You have the capacity to form a binding contract;
-You are not a person barred from accessing or using the Software under the governing laws of the Terms and Conditions;
-Your access or use of the Software does not violate any applicable law or regulation;
-You will keep Your contact information accurate and up-to-date;
PAYMENTS:
The User can make payments online through credit card or debit card. They can also choose the option for payment in cash at the Service Provider itself.
CANCELLATION OF APPOINTMENTS AND REFUNDS
User is under obligation to cancel the appointments/bookings for Service Provider’s services well in advance i.e., at least one hour before the scheduled time for appointment. This would give an opportunity to the Service Provider to go for alternative bookings. Amount paid in advance by the User would either be refunded or maintained as credit in the account of the User for future appointments and services.
In case, the User cancels the appointments/ bookings in urgency without giving Services Provider ample time to go for alternative bookings, then the User can be blacklisted from the Application.
OPINIONS AND COMMENTS :
Users can share their views, opinions and comments on our Application. While sharing their views and opinions, it is optional for the Users to hide their identity/username and can post their opinions, views and comments as anonymous.
PROTECTING OTHER USER’S RIGHTS AND OTHER REASONABLE RESTRICTIONS:
-You will not post any content or take any action on our Application that infringes the rights of the other user or violates any law.
-We reserve the right to remove any content or information if we believe that it violates these terms and conditions.
-On account of use of any copyright and trademark or You use any logo and trademark which is deceptively similar to the already existing trademarks without our prior written consent, we would disable Your account when appropriate.
-You shall not upload, post, email, transmit or otherwise make available through or in connection with the Application any User Content that:
1. is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, pornographic, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
2. infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
3. comprises unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas that are designated for such purpose;
4. contains software viruses, trojan horse, worm, time bomb or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
ADVERTISEMENTS AND OTHER COMMERCIAL CONTENT:
For the benefit of the user and the advertisers, there would be advertising and other commercial or sponsored content attached to the Application and these would be placed on Website.
FORCE MAJEURE:
Parties to the terms shall not be held responsible for a failure to perform or for improper performance caused by a Force Majeure event.
PRIVACY POLICY:
All Users are requested to provide personal information to Bookr such as first and last name, email address, phone number/mobile number, physical addresses all referred to collectively as Personal Information . All data is stored in encrypted form. We protect all Personal Information provided to us to help protect Your security and confidentiality.The User’s information will only be disclosed under the duty to comply with any legal obligation or court of law requesting to do so.
EXCLUSION OF LIABILITY:
You expressly understand and agree that the Provider, its subsidiaries or affiliates shall not be liable to You for any direct, indirect, incidental, special, consequential or exemplary damages resulting from:
-the accessing of, or the inability to access, the Application, the use of, or the inability to use of the Application, all implied warranties, Terms and Conditions relating the Application;
- unauthorized access to or alteration of any of Your transmissions or data, including any User Content; and
-Any warranty, terms or conditions as to accuracy, completeness, quality of the Application.
WARRANTIES AND DISCLAIMERS:
We are using a commercially reasonable level of skill and care to maintain the security of the data provided to us by the User and we hope that our User would enjoy the use of our Application. Though, we maintain the highest standards of accuracy in order to maintain our credibility, but we hereby do not warrant any commitment about the content within the services, the specific functions of the services, suitability and reliability of the services to Your specific needs. We make no representations, warranties or guarantees, whether expressed or implied, that our Services or any content on our site is accurate, complete, up-to-date or free from errors or omissions.
INDEMNITY:
You agree to fully indemnify, defend and hold the Provider, and its subsidiaries or affiliates harmless from any and all claims or demands, liabilities, damages, losses, costs and expenses, including reasonable attorneys' fees, made by any third party due to or arising out of Your:
-access and use of the Application or any Application Contents thereof;
-violation of the Terms and Conditions;
-violation of privacy policy or
-violation of any rights of another
OFFSITE LINKS:
In order to offer increased value to our Users, the Provider may provide, or third parties may provide, links to other websites or resources, which You may access at Your sole discretion. Any reliance on the contents of a third party website is done at Your own risk and You assume all responsibilities and consequences resulting from such reliance.You understand and acknowledge that the Provider has no control over such sites and resources. You acknowledge and agree that we have no responsibility for the information, content, products, services, advertising which may or may not be provided by or through sites. In this respect, You also acknowledge and agree that the Provider is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from such sites or resources.You further acknowledge and agree that the Provider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
NO THIRD PARTY BENEFICIARIES:
You agree that, except as otherwise expressly provided in this Terms and Conditions, there shall be no third party beneficiaries to this Terms and Conditions, and that You may not assign Your profile or registration to any other persons.
NOTICES:
If You choose to provide us with a nominated email address, unless You expressly inform us otherwise, the Provider may communicate with You by providing You with notices regarding updates, changes or additions to the Application or Services offered through or in connection with the Application.
COPYRIGHT:
All copyright in all material contained on, in or available through Application are owned by the Provider or its proprietary holders, and You are required to abide by all copyright notices contained on the Application. The User is under obligation to abide by the copyrights notices and would be liable for any violation and Bookr hereby disclaims any liability in this regard.
SERVICES
All services provided through the application must comply with the provisions of Sharia. Therefore, services that involve, for example but not limited to, revealing private parts or the provision of services from one gender to another are prohibited. The company reserves the right to remove such services from the application immediately
MODIFICATIONS TO THE APPLICATION, CONTENT AND TERMS AND CONDITIONS:
The Provider reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Application or any part thereof, with or without notice to You. You agree that the Provider shall not be liable to You or to any third party for any such modification, suspension or discontinuance of the Application or any part thereof. The most current version of the Terms and Conditions as posted on this page shall supersede all previous versions.It is Your responsibility to check regularly to determine whether a new version of the Terms and Conditions has been uploaded. If You do not agree to any revisions pursuant to the upload of a new version of the Terms and Conditions, then You must immediately stop using the Application.You agree that the Provider shall not be liable to You or to any third party for any such modification, suspension or discontinuance of the Application, and/or amendments to the Terms and Conditions. Your continued use of the Application after such modifications or amendments shall constitute an acceptance of Your agreement to be bound by the Terms and Conditions, as amended.
AMENDMENTS:
Amendments to the Terms and Conditions may be posted by Bookr Group at any time for all users to access and will be binding on the date of publication.
WAIVER AND SEVERABILITY OF TERMS:
The failure of the Provider to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision.If any provision of the Terms and Conditions is found by a Court of competent jurisdiction to be invalid, the parties nevertheless agree that the Court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms and Conditions will remain in full force and effect.
VIOLATIONS AND INFRINGEMENTS:
Any violations or infringement of the Terms and Conditions should promptly be reported by the User by emailing the Provider at info@bookr.co
JURISDICTION AND GOVERNING LAW:
The Terms and Conditions will be legally binding. Any dispute or claim arising out in connection with the Terms and Conditions will be addressed according to the laws of the State of Kuwait. You understand, agree and acknowledge that the Courts of the State of Kuwait have jurisdiction to settle any dispute arising in relation to Terms and Conditions.
ENTIRE AGREEMENT:
The Terms and Conditions constitute the entire agreement between You and the Provider and govern Your access and use of, or purchase through or in connection with the Application, superseding any prior agreements between You and the Provider.You may also be subject to additional terms and conditions that may apply when You use or purchase certain other services of the Provider, affiliated services, third-party content or third-party software.
